Confidential drawings
Your technical documentation is handled discreetly and for the purposes of your project.
Transparency and trust
Privacy policy
We protect your information responsibly and transparently.
01. Introduction
Our commitmentto your privacy
At Metales del Norte, trust begins with respect for your information. We are committed to treating the personal, commercial and technical information you share for inquiries, quotations or project work confidentially.
This policy covers information sent through our website, email and service channels. Personal data allows us to identify and contact you; drawings and technical documents are also handled discreetly as project information.
Sharing your drawings does not transfer ownership or authorize us to publish them, provide them to other clients or use them on unrelated projects without your permission.
The organization responsible for handling inquiries is Servicios Generales Metales del Norte E.I.R.L. You can ask about the handling of your information at any time through our contact channels.
Confidential drawings
Your technical documentation is handled discreetly and for the purposes of your project.
Limited use
Sending information does not authorize its publication or reuse for other clients.
Transparent service
You can ask how your data is used and request updates or deletion where applicable.
02. Information we collect
The informationyou share with us
We receive the information you choose to provide to assess and handle your request. We only request data related to the inquiry or project.
- Contact details: name, position, company, tax ID, email address and phone number.
- Request information: requested service, component, scope, location, deadlines and technical conditions.
- Project documentation: drawings, CAD files, photographs, specifications, measurements and other documents you choose to attach.
Required fields are identified in the form. Your position, tax ID and attachments are optional; share only what is needed and ensure you are authorized to submit third-party documents.
We do not need passwords, banking information or sensitive personal data for a technical inquiry. You may remove or anonymize irrelevant data in your documents.
03. Purpose of processing
A clear purposefor your data
We use the information to understand your needs and provide a technical and commercial response related to the services of Metales del Norte.
- Assess the feasibility, materials, processes and scope of your request.
- Prepare quotations and coordinate clarifications, visits, deadlines and service conditions.
- Manage agreed work, follow-up and communication with your team.
- Handle inquiries and obligations related to the business relationship and applicable regulations.
Technical documentation and ownership
Drawings and specifications are used for assessment and, if the service is contracted, for the agreed work. Receiving them does not grant general permission to reproduce, disclose or use them outside that scope.
We do not sell your data or use your documentation for marketing or portfolio materials without authorization. Any additional use requiring your consent will be communicated separately.
04. Information protection
Your drawings and projectshandled confidentially
We are committed to safeguarding information through reasonable technical and organizational measures and limiting access to those who need to participate in your request or project.
Access and disclosure to third parties
Documentation should only be accessed by personnel authorized to assess, quote or perform the work. If a supporting provider is needed, only essential information will be shared, subject to confidentiality obligations.
We do not disclose information to third parties for purposes unrelated to the project, except with your authorization or to meet a legal obligation or valid request from a competent authority.
Retention and deletion
We retain information while it is needed to handle your request and meet project commitments and applicable legal obligations. When it is no longer needed, deletion or restriction will be handled according to the nature of the information and applicable obligations.
Special confidentiality conditions
If your project contains particularly confidential information, we can coordinate specific written confidentiality conditions before exchanging documentation. Please tell us about these conditions when you first contact us.
05. Your rights
Questions aboutyour personal data
You may exercise your rights over your personal data under Peruvian data protection regulations and the conditions applicable to your request.
- Access: ask which personal data is processed and how it is used.
- Rectification: request correction or updates to inaccurate or incomplete data.
- Cancellation: request deletion where applicable and where no retention obligation exists.
- Objection: request that data not be used for certain purposes, where applicable.
You may also withdraw consent for uses that depend on it, without affecting previous processing or legal obligations that must continue to apply.
To submit a request, email ventas@smetalesdn.com. Include your name, a way to reply and what you are requesting. We may ask for the minimum information needed to verify your identity or authority to act.
If you believe your request has not been properly addressed, you can consult the channels of the National Authority for Personal Data Protection.
06. Contact
We are hereto help you
For inquiries about privacy, confidential drawings, data updates or document deletion, please contact our team directly.
Organization responsible for inquiries
Servicios Generales Metales del Norte E.I.R.L
Tax ID: 20601985668
Mz. 3 Lt. 3 Int. B, Programa el Reposo, Asociación de Vivienda Los Suyos - Carabayllo, Lima, Perú
You may use the subject line “Privacy and confidentiality” and include your project reference where applicable. Do not attach sensitive documentation that is unnecessary to resolve your inquiry.
Updates to this policy
Changes to this policy will be published on this page. If a new use of your data requires your authorization, it will be requested specifically.