Gabb wireless login not working. Troubleshoot with our latest AI-powered beta feature.

Gabb wireless login not working Thank you for continually working with Customer Support to find the source of this issue. I get it to connect via Bluetooth, but as soon as I hit the wifi on the watch and start to type the password on my phone it goes back to the original screen on the phone and won’t work. Please note a factory reset will delete all messages, contacts, history, and Gabb Go progress. 1 The Service Contract does not apply to: 1. Enter your questions below. Hello @LCP,. We got these phones to be able to track them at their practices and school and to keep them away from full internet. Thank you for working with our team to help get this resolved!-Reagan Log out of the MyGabb app on your (parent’s) smartphone, then log back in. Dec 11, 2024 · With the MyGabb app, you can quickly call, message and locate all of your Gabb Wireless phones. $40 for Gabb Watch, Gabb Watch 2, Gabb Watch 3, Gabb Watch 3e. Jan 9, 2025 · Sorry to hear you're having some trouble with your Gabb Watch 3e. Any Idea's? Every time I try to send a text it says "failed to send" And I have 2 or three Internet bars and I have mobile. You can do this by following these steps: Log into your MyAccount👈; Select Account Information; Select Edit Hello @Kimberlysgardner,. Our executive team brings a wealth of knowledge, experience, and humility that defines Gabb Wireless. If you do not see a change after following the above troubleshooting steps, the next steps will involve unpairing and pairing back to the Gabb Watch. Meaning, I click the button for online chat on the website and nothing happens. Should I get the new phone? We have 3 Gabb phones (2 are Gabb 3 and 1 is Gabb 4) and all 3 have location issues! We are beyond frustrated and have tried all the "tips" to start being able to locate them. Log into your MyAccount at Gabb. Gabb Phone Plus, Gabb Phone 3 Pro, Gabb Phone 4 Pro. I followed all the steps but the apps did not add to my kids' phones. Jul 15, 2024 · My daughter told me today that her phone updated last week and now she can't send/receive photos or send messages in a group chat. worked for about 30 minutes. " Resets to Gabb Phone 4 Pro: Jan 3, 2025 · System Update on the Gabb Watch 3: Place watch on charger. We do not currently offer international coverage. Gabb Music is a great alternative with no explicit lyrics, no adult subject matter, or innuendos. This is a great question! Both adults and kids use our devices. It was working fine, but then mid conversation it has stopped receiving my messages. Gabb Phone 4 Pro only: Verify that you have a 5G cellular plan. Thank you for this post! Apologies for any trouble you've run into downloading the Garmin Connect app to your Gabb Phone 3 Pro. Uninstall the app in the parent App Store from Now for sale on gabb. This post includes information for our Gabb Watch 3. I am using an apple charger…. Select View Details next to your Gabb Phone 4 Pro. Device Ownership: Until you have made all 24 payments, Gabb Wireless retains ownership of the device(s). 6646 Monday-Friday from 7:00 a. (Simply click the box below to copy) Promo Code Applied This sounds like an issue with the Gabb Watch and the network connection in your area. I can log into my MyAccount but that login doesn’t work on the app (parent device/smartphone) A: Your password may contain an “&” or “>”. $60 for Gabb Phone, Gabb Phone 4. ; Tap Manage, then tap on your Gabb Phone 4. This is a great question! Thank you for this post. I got Gabb Watch #3 in the mail - still having the same issue. If you continue to experience this trouble with your new device after following the troubleshooting steps, please continue to work with Customer Support to find a solution. Please! Someone that knows how this app works and why it isn't working for us help a "not-tech savvy" mom out! I ordered a watch, but the account has my email as the user name. Great question! The 7 Parent-enabled Essential Apps are available to the Gabb Phone 4 on the Starter, Standard, and Advanced Plans. The watch will automatically restart when the update is done. Jan 31, 2025 · On the Gabb Phone 4 Pro, my son has the Weather Channel App, but when he visits the radar it is a blank map- nothing shows up at all. At this time, our devices do not have the ability to log into the Canon+ app as the app itself requires internet access to do so. It's great to see that you were able to get in contact with our Customer Support to help activate that device for you. Jan 17, 2025 · Please check out our Help Article How to Set Up Your New Gabb Watch 3e👈 for all the steps you'll need to successfully activate and pair to your new Gabb Watch 3e. It's great to see that you were able to get in contact with our Customer Support team to troubleshoot with them. However, if your Gabb device is connected to WiFi some functions may be available. " This is my first time using Gabb and I work 50m away from my child’s school so being able to stay connected is so important & even she is having anxiety now bc of issues of it not connecting. If this still does not resolve your issue, perform a factory reset on your watch. Fixes: Gabb Go: Gabb Go pet not displaying as expected; Pet not appearing after purchase, even though coins were deducted from balance Oct 31, 2024 · My gabb app won’t even open. Get help with billing, account management, technical support and more. Gabb Wireless aims to provide children with a basic phone that has all the key features parents need, while eliminating components that could pose risks. Gabb Watch3 #1- The call failed when I called the watch. (Simply click the box below to copy) Promo Code Applied Here are some troubleshooting steps to help get your app up and working: Update Gabb Phone 4 Pro: Navigate to the Knox E Fota app and check for updates; Google Play Store app and tap the circle in the top right > Manage Apps and Devices > The second line should say "All apps up to date" or "Download/install updates. Gabb Support Assistant (Beta) uses artificial intelligence to provide you with insights that will help you set up and enjoy your Gabb device and answer questions about parenting with tech. " My replacement came with no charger. The only way we could get it working again was to factory reset the device. User name and password are correct. ; Tap Manage Profile. According to the previous comments, this issue has been going on for a while. So sorry that you are having trouble with updating your card information on your in your MyAccount. Get Gabb Music Have maintained and continue to maintain your Gabb Wireless account in good standing; Gabb reserves the right to deny eligibility to participate in the Purchase Plan for any reason. I contacted Gabb and got another watch with the warranty I thankfully paid for. If your password contains either of those characters please change it in your MyAccount online https://gabb. GABB LEADERSHIP. Gabb Maps allows your child to search for addresses & navigate using turn-by-turn driving, walking, & biking directions from their Gabb Phone 4 or Gabb Phone 4 Pro. 12/26 order was placed for 162. Here are some troubleshooting steps to helps: Open Settings App -> General Management -> Reset -> Reset all settings If you've added Gabb Music+ as an "á la carte" subscription add on, make sure you're logged into the same Gabb ID username on the Gabb device that you originally used when adding Gabb Music+. " My daughter just got her Gabb 4 pro phone yesterday, and we can't send any text's or make any calls, I talked with a Gabb Support person and they're sending us another Sim card. Get help with Gabb billing, orders, upgrades, cancelation, buying, purchasing, and more. See BBB rating, reviews, complaints, and more. Once set up, you'll be able to check the location of each phone with a simple tap. If you want to cancel or return your Gabb device that you bought using Buy with Prime, you’ll need to log in to Amazon and start the cancelation or return process from your Buy with Prime orders section. Jan 10, 2025 · Great question! If you do not see that app in the Play Store on your Gabb Phone after enabling it in your MyAccount, here are some troubleshooting steps to follow: Ensure you are logged into Gabb ID on Gabb Phone: Open the Gabb ID app and ensure you are logged in; Uninstall - Reinstall. To help us Identify any issues you may come across, please copy the information below and provide it to a Gabb Employee so we can assist you. Can I transfer it to my daughter's email? Feedback on Recent Gabb Email Communication. 2 above. Press the back button (top button) 10 times quickly. Only shows as a still image. Great question! Gabb devices can only be used in the United States. 235. , MT or Saturday from 7:00 a. There is no phone number to contact Gabb and the online chat is not working. -3:00 p. com/my-account/ and try logging into the app again. It's great to see that you were able to get in contact with our amazing Customer Support team to troubleshoot this. I can call it. I put a request in 5 days ago and still haven’t heard. Beta. For Gabb phones, parent can create an approved contact list using the Gabb Messenger Parent app. Our Customer Support team can pin point the account information that needs to be updated as well as update the card information for you. Uninstall the app in the parent App Store from the MyAccount Gabb’s parent app, MyGabb, allows parents to set controls for Gabb devices & monitor your child’s location. You can name each phone, manage your account, and access helpful support resources. To ensure you receive this update, keep the Gabb Phone logged into the Gabb ID and connected to WiFi. Pairing your Device to the MyGabb App Gabb Phone 3 Pro Support. Fast forward to two weeks ago. Can you tell me which model of Gabb Phone your son is using? Customer: Gabb 4 Technician's Assistant: Thank you for providing the model. Our team is releasing a Software update to the Gabb Messenger app to all Gabb Phones as of 11/1 that can help with yours and any other customer who is experiencing network issues. It will not stay on the home screen or any screen. : Put your Gabb Watch 3e on the charger. Not BBB Accredited. Sorry you're having some trouble with the MyGabb app on your Gabbb Phone 4 Pro. We are very frustrated with the lack of successful support Gabb has shown. My daughters watch stopped working after 6 months. We will add an update to this thread as soon as we receive information Jan 17, 2025 · System Update on the Gabb Watch 3: Place watch on charger. They’ve all led different aspects of ventures with diverse worldviews and varied approaches, but they all share a common goal: Create a safer tech environment Sep 29, 2021 · Working at Gabb Wireless: 8 Reviews. After it died one day and we fully charged it over night, it turned on but then started blinking repeatedly. On the MyGabb App: Unpair the watch If you are the account holder, it would be a good idea to have the Gabb users parent name(s) added to the MyAccount as an authorized user. Then if I click the app again it says “MyGabb keeps stopping” and only gives me the options of opening app info or closing the app. Contact Gabb Support & learn about our upgrade & referral programs. Logging into the My Gabb app keeps redirecting me back to login. May 31, 2024 · I am a current employee at Gabb and I love my job! Working here is so fun, the management is very supportive and they try to help and support you in any way they can. Nov 9, 2023 · Step 3: Download the Greenlight app on the Gabb device and sign into the child’s account. Installing Gabb Maps on your Gabb phone. Personally, I'm going to give Gabb a few more days and if this problem with the apps is not corrected, I will be requesting immediate cancelation of my account. To set it up: Make sure your child is signed into a Gabb ID in the Gabb ID app on their device; Download Gabb Messenger Parent app on the App Store (iOS) or Play Store (Android) Aug 6, 2024 · Does Gabb Messenger only work with other Gabb users (i. e. Amd she can call or text me. m. Enable push notifications so you get notified about flagged & blocked texts. Good question! With our Gabb Phone and Gabb Watch devices, you are able to call and text other devices. Great question! Yes, it is important for the location monitoring to be enable for the location to work. If I text her I get a message back saying message deleted. Jan 9, 2025 · The whole point of getting a phone like this is to make managing apps easier for parents. Share Knowledge. Gabb does not handle cancelations or returns for Buy with Prime orders. Their level of competence is always a factor on whether or not the device will work for them. This is definitely not easier. If Gabb Maps doesn’t come preinstalled on your Gabb phone, follow these steps to Hi. This article will guide you through setting up & using the MyGabb app for parents. They come from different backgrounds, businesses, and industries. Dec 1, 2024 · So how exactly does Gabb Wireless enable communication while protecting children? I put their service to the test in this in-depth review. ; Scroll to the bottom of the page, then tap Remove Device > Remove. Is MyGabb not working? down or has issues? We have made it super easy to fix MyGabb at the root to avoid any and all issues. Everything directs me to the app but the app won’t work. (Simply click the box below to copy) Promo Code Applied Because the GPS Location is still not updating after following all troubleshooting steps, Customer Support will be able to continue working with you to further investigate this. Abuse, misuse, fire, acts of God, other external causes except in cases of ADH as described in section 3. I will contact support again tomorrow to see if they can fix it. This is definitely not normal behavior for the phone. We do not have a date of when we hope to resolve this. Turn on location monitoring. Videos will not play in my daughter's Gabb 4 pro Gabb messenger. I want to support Gabb, but they are wasting my time. Job Title Reviews from Gabb Wireless employees about Gabb Wireless culture, salaries, benefits, work-life balance, management . I've spent a ton of time and energy just trying to get this one app to work. If you experience any trouble with this activation process, our Customer Support would be more than happy to help. So so so frustrating. Jun 20, 2024 · We got our daughter the pro 3 and have been trying to set it up for weeks. Here’s how you can turn on location monitoring for your Gabb phone or Gabb watch: When we tried logging into that account on her new Gabb 4 Pro phone, it wouldn't allow the login because they don't have their own username and password feature - only login with… Gabb Phone 4 Pro Videos in messenger. Select the check mark ️ to reset the watch. Soft reset to the Gabb Watch 3: Hold the power button down for 4 seconds Select the power off icon on the watch screen Jan 9, 2025 · Hi @WIJon,. With the latest update, all existing Gabb Watch 3 devices will be converted to Gabb Watch 3e 🎉 For more… To help us Identify any issues you may come across, please copy the information below and provide it to a Gabb Employee so we can assist you. Hi there. Do you have a real update for us besides 'our team is working on it?' Like others, I keep getting the same response. Soft reset to the Gabb Watch 3: Hold the power button down for 4 seconds Select the power off icon on the watch screen Gabb phone will not pair with parent phone, the biggest selling point of this phone doesn’t work, our daughter won’t use it because of that. Mar 5, 2025 · Summary: Fixed issues with Gabb Go pets not displaying correctly, pets not appearing after being purchased, game time limits not functioning correctly, and issues with the timer app. com Gabb Watch 3e is a system update to the Gabb Watch 3 that includes a simplified setup, improved GPS, and enhanced battery life. Unfortunately we’ve reviewed this App and it does not meet Gabb’s standards and guidelines because it displays explicit words and images. The chat function on the website won’t work either. Gabb Watch 3 customers do not need to purchase a new Watch. It sounds like the device may have received water damage. Check out this post on with troubleshooting the network connection for our Gabb Phones. Here are some troubleshooting steps to try: It is very important to ensure your Gabb Watch is on the most recent Software and Firmware updates: Software Update: Connect Gabb Watch to WiFi by going to the settings app; Open the ID app on the watch Jan 9, 2025 · Hi @bwooden1487,. They can be contacted by Live-Chat through www. Select Add to Cart . If this feature is enabled, only contacts that are approved can text the Gabb device. Our team is aware of this issue and is actively investigating a way to work around this. I would love it if we could figure something out! Same issue. These apps include: Gabb Maps, Bible App by Olive Tree, Chabad. Hello @TBo426,. This could be due to missing or mismatching account information. A Gabb ID is a secure account login specific to your child created for your child when you set up your Gabb device. Contact management via Gabb Messenger for parents applies to texts and calls on the Gabb Phone 4, Gabb Phone 3 Pro, and Gabb Phone 4 Pro. I have also spent a few hours waiting to talk with customer service to get various problems resolved. gabb. Oct 31, 2024 · With the MyGabb app, you can quickly call and find all of your Gabb Wireless phones. Remove and re-add the contact to the Gabb Watch 3e from the MyGabb app; App Update on the Gabb Watch 3: Connect Gabb Watch to WiFi by going to the settings app; Open the ID app on the watch Jan 9, 2025 · So sorry to hear you were having trouble getting your new Gabb Phone 4 Pro activated through your MyAccount on the website. Scroll to the Total Monthly Bill section. Thank you!-Reagan Hello @Mauashy,. Reset Settings on Gabb Phone 4 Pro: Open Settings App -> General Management -> Reset -> Reset Wifi & Bluetooth; Open Settings App -> General Management -> Reset -> Reset Mobile Network Settings; Un-install/Re-Install app: Un-install the Auto Android app from your Gabb Phone; Re-Install the app from the Google Play Store; Hope this Jan 21, 2025 · I am assuming it has to do with an outside link block used but the Sora login is not working as I can not sign in with my school and the app just shuts down completely. And Gabb also has a very fun work environment, even working remote they make the work day fun and My son got the message from the Gabb Messenger Group and it specifically states that it is for everyone and you just have to click the button at the top but my son does not have that for his friends that have phones. I'm trying to upgrade my daughter's phone, but when I get to the upgrade part it doesn't have a phone to select. MT. Great idea to go to the call/text logs to find those phone numbers! It's great to see that you were able to contact our amazing Customer Support to receive a downloaded file of those logs. I can force a "Password not correct" message by intentionally using a bad password. Thank you for working with our team to get to the bottom of this! Jan 10, 2025 · So sorry to hear you're having some trouble with your Gabb Phone 3 Pro. I just got my daughter a gabb watch less than a month ago. Now the device will not turn on at all. Here are some troubleshooting steps to help: Ensure you are logged into Gabb ID on Gabb Phone: Open the Gabb ID app and ensure you are logged in; Uninstall - Reinstall. This will allow the parent(s) to work with Customer Support if the device needs troubleshooting. Watch must be charged to at least 30% before updating; Open the Check for Updates app Tap the update button. Hard reset (Factory Reset) on the Gabb Watch 3. , my daughter would only be able to message with friends that have a Gabb device)? Gabb Nov 08, 2023 11:57 AM . This is due to the fact that the connection between the Gabb Watch 3 and MyGabb app is experiencing an interference. To check for water damage, follow these steps: View the LDI sticker inside of the phone: Remove SIM card from your Gabb Phone 3 Pro This App will not be Available. If he joins the beta program in the Play Store, he gets the latest version, but the radar is still broken and now the video section causes the app to crash. Troubleshoot with our latest AI-powered beta feature. You will become the owner of the device after making all This does not make sense to me as it implies the step counter would not work on ANY Gabb watch 3 since they all share the same software. Jun 26, 2024 · I just got my kid a Gabb phone pro and it was working fine until it stopped working and kept saying "failed to send" when my kid tries to send a message. The latest issues is Gabb Music not working because it says the GabbID app is not logged in, which it is, and Gabb is looking into it. A few days after purchasing my new Gabb phone, I received an email titled "Refer Friends to Gabb and be Entered to Win a $1000. Here are some troubleshooting steps to help resolve this error: Remove/Re-Add Contact. If we can even get the QR code up it says there's an error when we scan. Gabb Discussions. Troubleshooting for our Gabb Phones will be different than the troubleshooting provided above. The approved contacts list applies to texting for all Gabb phones and applies to calling as well for the Gabb Phone 3 Pro. com; Select Dashboard; Select View Details; Ensure only one Gabb ID username is assigned to the line Force Update All Apps on the Gabb Watch 3: Navigate to Settings; Long press on the "ID" button; Select the blue checkmark; Installation may take a while to start, leave the device on the charger and connected to Wi-Fi; Update Software on the Gabb Watch 3: Connect Gabb Watch to WiFi by going to the settings app; Open the ID app on the watch Aug 8, 2020 · Gabb Nov 28, 2022 12:13 PM . Select your plan, contract, Gabb Music subscription, warranty, and data plan, then select Continue. I got Gabb Watch3 #2 in the mail - I had the same issue, but then my son damaged it. org Daily Torah Study, Chess, Gospel Library, Quran, Sora. I know I’ll never get a refund and even a replacement would just take hours to hopefully even work. Join the conversation. "I have an apple watch and tried the apple watch charger and vise versa and, it will not show any charging. If it’s not fixed promptly I’m not sure why I’ve paid for a phone that I can’t set up and use. We're happy to help answer this question for you. We have tried restarting it and giving it a system update but nothing is working. We've contacted support and were told that it's an issue the developers are currently working on and we should get an email when it is resolved. The only thing that does not work is the display itself. This is true for our Gabb Watches - numbers must be added as an approved contact via the parent MyGabb App to be able to communicate with the watch. Need to log into your Gabb account? Click to log in here. The watch dropped and screen broke (from about a 2 foot drop). Gabb Maps. Gabb Support Assistant. Log in to your Gabb account. This unique username and password are used to provide additional services for your child, such as data backup & speech-to-text. Phone wouldnt connect to app or work Called support, online support and sent email. Thanks!-Reagan The referral code is the phone number linked to your Gabb account (your phone number, not your child’s phone number). Just received the phone and am trying to set it up, but the app keeps crashing. I love being able to work remote and still be able to take care of my baby. Set up new lines, upgrade or replace your device, get help with troubleshooting, and find phone features. I’ve done all the tricks and nothing is working. But I'm not convinced that that's the problem. Hope this helps!-Reagan Please note, if your child has a Gabb Phone or Gabb Phone Plus, the approved contacts list will only apply to texting—not phone calls. Thank you for this post requesting help with activating your new Gabb Watch 3e. Do any charger unit works or only GABB 3 watch charger work in the GABB watch. What Is Not Covered? 4. Gabb Maps is available on all Gabb phones. Gabb wireless watch worked initially, however, the *** and calling would stop working after a week. I just got it and it is NOT easy to set up and I’m close to getting my money back. It just blinks repeatedly fast to the point you cant use it at all. Thank you for working with our team to help get this resolved!-Reagan Factory reset is not working Gabb Phone Technician's Assistant: I'm sorry to hear about the trouble with the Gabb Phone. Gabb devices use cell towers, GPS, & WiFi to track their location. She has the Gabb phone Z2. Gabb Nov 28, 2022 12:16 PM This is not a typical experience on the Gabb Watch 3. If your plan type does not say 5G, contact Gabb Support so we can update your coverage to 5G. When a line has completed its contract, the line will move forward on a Month-to-Month plan until the account holder requests for a plan change or submits a cancelation request. . Download the Gabb Messenger app on your smartphone (not your Gabb phone) from the Apple App Store or Google Play Store. As for software, the new software includes the ability to add up to 100 contacts, Keyboard, Speech-to-Text, Gabb Move, Mimic by Gabb, 3 new Gabb Go pets, Calculator, New Ringtones, 2 New Themes, 10 New Wallpapers, Gabb ID, Wi-Fi, Bluetooth, Quiet Times with Focus Mode and Silent Mode Schedules, and Volume Control. An Overview of Gabb Wireless. Jan 4, 2025 · So sorry to hear you were having trouble with your new Gabb Watch 3e. Log in to Gabb Messenger using the Gabb account login credentials that you use to log in to your Gabb account (not your child’s login). Does the Gabb Phone 4 have apps? Yes, Gabb Phone 4 has 16 preloaded kid-safe apps, including Calendar, Gabb Music (optional subscription), Weather, Gabb Messenger, Camera, Photos, Calculator, Clock, and more. 37 12/30 package arrived @5:14 5:26 package was opened and attempted set up. The phone or watch receives signals from nearby cell towers, satellites, & WiFi routers, then uses this information to determine the location of your device. The agent was able to troubleshoot by ensuring the line was properly activated to your MyAccount then having you de-register the phone number from Gabb wireless charged me a $120 early termination fee, even after I had explained to them that I bought and returned 3 Gabb watches because each of them would not work properly and I was never Since your Gabb Phone 4 is not displaying the video link icon in Gabb Messenger, here are a few troubleshooting steps to help: Check for multiple Gabb ID profiles in parent MyAccount. Need help with device setup? No worries, we got you. This sounds like the step you're having issues with (getting logged back into your Gabb ID on the Gabb device). Update Firmware and Software on the Gabb Phone 3 Pro: Navigate to the Knox E Fota app and check for updates Google Play Store app and tap the circle in the top right > Manage Apps and Devices > The second line should say "All apps up to date" or "Download/install updates. m-6:30 p. Your cart will pop up from the right side of the screen. 2. Thank you for this post! I'd love to help give some troubleshooting steps to help with this: Log in to your Gabb account here ← ; Make sure you have an active subscription or is on a plan with Gabb Music included Cancel or return a Buy with Prime order. Jun 27, 2024 · Yes, your child is able to send group & image text on the Gabb Phone 4 Standard or Advanced package subscription. Order: Have your friend enter your phone number in the promo code field when they place their order & open a new account with us. Your plan type is listed under your bill total. I just spent 45min with chat support going through the unpair and reset steps outlined on the support page, which was frustrating when I was repeatedly told to click something on the screen, or take action when the boot image appeared, considering the problem is NO DISPLAY. Cell Phone Supplies in Hiawatha, IA. Bethany Dec 07, 2022 09:34 AM . com, or by phone call at 385. Ask questions. We’ve been told that our case is “an ongoing problem” that Gabb does not currently have a solution for. I hate to ask, is there any plans to add a Location history feature for Gabb devices any time in the near future? We have the Gabb watch, and yes, its nice to be able to see my child's current location, that said, if, for some reason there is an issue, having their previous location history could be the difference needed in an emergency. But my messages are not going to the watch. Could you describe what happens when you try to perform a factory reset on the Gabb Phone 4? Sorry to hear that the contact on your old Gabb Phone were not all backed up to the Gabb Cloud before activating your new Gabb Phone. It’s an intuitive process with prompts as you go but detailed instructions are available for each device if you have questions. Dear Gabb Support Team, I hope this message finds you well. xzhhfin jrxntjv lmvgu ionb adsyq ugud yabbbay slq znkruzx pdve hphrcwc hrgsclf xxnlqn kffy qukp